About Us
A Few Words
About Us
Lotus Community Care Service provides high-quality domiciliary care and supported living for adults (18+) who want to live independently in their own homes. Our person-centred approach promotes dignity, choice and control so people can reach their full potential.
We offer flexible packages of support tailored to individual needs, from short visits to 24-hour care.
Personal care — Bathing, dressing, household tasks, continence support, bed routines, meal preparation and medication assistance.
Respite care — Short-term support to give carers a break and help families manage the demands of caring for a loved one.
Live‑in care — Bespoke live‑in support for people with complex needs or those who prefer continuous help with daily tasks.
Companionship — Friendly support, hospital visits, help with social activities and household tasks.
Floating outreach — Flexible outreach support to help people remain independent in their own homes.
Management Lotus Community Care Service Ltd is run by Lotus CCS Ltd. • Mrs Padmawatee Bhujun — Registered Manager -------------- Ms Natasha Tara Bhujun — Nominated Individual
Why Choose Us
No two days are the same here
Lotus Community Care Service supports people with a range of needs, including autism, learning disabilities and mental health conditions. Support is person‑centred and can be provided up to 24 hours a day, seven days a week in 1:1 or 2:1 ratios when required.
We follow the Reach Standards and ensure continuity of care by offering step‑up and step‑down pathways delivered by the same staff team.
Our staff team includes:
- Support workers
- Team leaders
- Registered manager
- Compliance manager
- Directors
We encourage independence and focus on wellbeing, supporting people to take part in education, employment, leisure and community activities.
Certified Care
We are certified by the Care Quality Commission (CQC)
Diet plans
We work with individuals to create personalised meal and nutrition plans, including cultural diets and medically-recommended plans
Community outings
Supported outings within the community to promote social inclusion, wellbeing and confidence.
Personal training and fitness support
We can arrange access to qualified personal trainers to support physical health, mobility, wellbeing and confidence.
Activities
Shopping support — We help with in-store shopping, online grocery orders and budgeting to encourage independence.
Great Staff
Our Carers
Staff training and development, Our carers love what they do, and that's what makes them so special.
All new staff complete a robust induction and training programme aligned with Skills for Care guidelines. Training includes (but is not limited to):
- Code of conduct and role responsibilities
- Confidentiality and data protection (GDPR)
- Service user rights
- Food hygiene and safety
- Safe handling of medicines
- Health and safety and risk assessment
- Personal care tasks and emergency first aid
- Safeguarding adults and positive behaviour support
- Mental health awareness and substance misuse
- Fire safety and diversity/anti‑discriminatory practice
We are committed to ongoing staff development, supervision and regular training updates.